theormondattetbury.co.uk - Full Terms and Conditions

Terms and Conditions - The Ormond at Tetbury

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Terms and Conditions - The Ormond at Tetbury BOOK NOW Rooms Room Type Room TreatsMerchantryGuests Full Terms and ConditionsSupplies& Drink Things To Do Golf Cycling Local Attractions Offers Winter Warmer Highgrove Lunches Westonbirt Package Gallery Contacts & Directions Terms and Conditions The Small Print BOOK NOW We guarantee that the very weightier rates are misogynist on our own website. Compare and trammels prices here now. Talisman One To One Limited Trading As: The Ormond At Tetbury FULL BOOKING TERMS & CONDITIONS Confirmation of a booking and the taking of credit vellum details by the vendee is deemed visa of these terms. These terms and conditions detailed unelevated wield to all bookings whether made online, by telephone or in person. In these terms of business, the expression ‘Hotel’ ways the hotel operated by Talisman One To One Limited specified in the Client’s confirmation -and ‘Client’ or ‘you’ ways the person, firm or visitor making a booking or staying at the Hotel. These terms wield to all bookings except to the extent that specific terms wield for a particular booking. ROOM GUARANTEE Only reservations made directly with The Ormond at Tetbury are guaranteed. If you segregate to typesetting a room online with an agent, your room is not guaranteed until we receive your booking. If your reservation is not received, your room is not confirmed. PRICES All published rates include VAT (and local taxes) at the current rate.Walk-uprates are per room per night, full English breakfast is included. BOOKINGS Bookings must be guaranteed by a major credit or debit card. We reserve the right to yo-yo our tariff without notification. Special rates wield during special events such as Badminton Horse Trials and the Cheltenham Racing Festival. A minimum of 2 night stays may wield at weekends from March – October and at other times equal to demand. ARRIVALS AND DEPARTURES Rooms are misogynist from 3:00pm and must be vacated by 11am on the day of departure. Variance to these times can be serried upon request. A late trammels out until 3:00pm is misogynist at a tuition of £25.00. The Hotel reserves the right to update this tuition without notice. Confirmation, Cancellations, Amendments and Non-Arrivals CONFIRMATIONS A booking is confirmed once the details of a valid credit vellum are supplied to the Hotel, we do not take provisional bookings. CANCELLATIONS All cancellations and amendments must be made in writing to the hotel either by letter, fax or email. If your reservation is cancelled in line with the hotel policy – no tuition will be made to you. In the event of non-arrival or receipt the pursuit receipt policy applies to all bookings EXCEPT Special Events and Group/Wedding Bookings. Reservations must be cancelled surpassing 48 hours surpassing 10am on the day of inrush in order to stave a tuition for the full stay. AMENDMENTS All amendments must be made in writing. We cannot guarantee that we can meet all amendments. Non Arrivals: In the event of a No Show, a tuition equivalent to the total forfeit of the full stay will be charged. PAYMENTS We will pre-authorise the credit vellum used to secure the booking 7 days surpassing inrush to ensure it is valid. Full payment will be taken 2 days surpassing the trammels in stage or at the time of booking if it is once within the period of non-cancellation. All sums for food, drink and other services are due for payment on presentation of the invoice at check-out. In the event of any query relating to the invoice, theVendeemust notify the Hotel within 2 days of the invoice stage and the Client’s obligation to pay all outstanding balances immediately will not be affected. SPECIAL EVENTS Due to the upper demand for rooms at specific times we have a variegated receipt policy for these special events which ways that we cannot winnow any cancellations within 30 days of the first day of the special event commencing. Some of these events are: Cheltenham Racing Festival in March and Badminton Horse Trials. As both of these events have been cancelled in recent times due to bad weather, we strongly recommend that guests take out insurance to imbricate versus unforeseen circumstances. Your booking is still valid should an event you are peekaboo be cancelled. All cancellations must be in writing. If a booking is cancelled within the 30 day receipt period then the full amount of the reservation will be charged by the Hotel. At the initial booking a 25% petrifaction for special event bookings will be required.The petrifaction is non-refundable in specimen of cancellation.   All guest credit cards will be pre-authorised surpassing the prelude stage of the event. Any credit cards that are declined must be replaced with a valid vellum to enable pre-authorisation. If subsequent pre-authorisations are moreover declined the hotel may cancel the reservation. Minimum night stays may be workable to special events and may vary. FESTIVE SEASON BOOKINGS Any booking made for Christmas Day or New Year’s Eve will have a receipt period of 30 days prior to the stage of arrival. All cancellations must be in writing.  If a booking is cancelled within the 30 day receipt period then the full amount of the reservation will be charged by the Hotel. At the initial booking a 25% petrifaction will be required and this is non-refundable. All guest credit cards will be pre-authorised surpassing the stage of arrival. Any credit cards that are declined must be replaced with a valid vellum to enable pre-authorisation. If subsequent pre-authorisations are moreover declined the hotel may cancel the reservation. Your booking is still valid should an event you are peekaboo be cancelled within our receipt period. GROUP BOOKINGS If you have reserved from 3-7 rooms then this is deemed a group booking and the receipt policy is 7 days not 48 hours. If you have reserved 8 rooms or increasingly then this is deemed a group booking and the receipt policy is 30 days notice surpassing the day of check-in. A 25% petrifaction will be required at the time of booking and is non-refundable. Once a petrifaction is paid it becomes the client’s responsibility to ensure that the rooms are filled by you and your guests. You must moreover provide us with the guests’ names for each room and valid credit vellum details for each guest in each room. WEDDING BOOKINGS If you have reserved increasingly than 3 rooms for your wedding guests then a petrifaction will be required. The petrifaction will ensure that your guests will be guaranteed a room on the dates specifically requested by you. Once a petrifaction is paid it becomes the client’s responsibility to ensure that the rooms are filled by you and/or your guests. A room is deemed to be reserved by a guest once they have provided their own name and write and valid credit vellum details with us. Once this is washed-up the guest moreover becomes responsible for the room reservation and so must be enlightened of the terms and conditions of the hotel. Should you provide us with a nominated list of guests then you are responsible for ALL rooms allocated under this booking. Please read the group/wedding receipt policy and petrifaction policy. GROUP/WEDDING BOOKINGS CANCELLATION POLICY A group/wedding booking must be cancelled in line with the receipt terms which vary equal the value of rooms booked. If the  rooms are cancelled within the receipt deadline then the petrifaction will be forfeited and the full value of the booking will be due. However, the Hotel will aim to sell the cancelled rooms and will tuition only for unsold rooms or where the price achieved is lower than the original booking price, taking into consideration on line travel wage-earner (such as Booking.com) fees. If you have reserved the whole hotel for a group/wedding, we strongly recommend that you periodically trammels your booking at intervals to ensure you are happy that your obligations to fill the whole hotel (16 rooms) have been met. This can be washed-up by emailing the hotel. If rooms are not occupied on the designated booking date(s) then the person(s) making the original booking wilt responsible to pay the well-set rate of any unreserved rooms of the original booking. DEPOSITS A petrifaction of 25% of the total wedding booking is required for bookings of 3 rooms or increasingly on the same stage in the hotel. Should there be any issues with a client’s guest, there may be rationalization to make reasonable deductions from the petrifaction to imbricate such eventualities. Should the financing exceed the petrifaction value then the hotel reserves the right to take reasonable steps to recover the full value of these charges once these have been presented to the petrifaction stakeholder. All overseas bookings must pay a 50% petrifaction of the full booking value at the time of the booking. This petrifaction is non-refundable. PAYMENT FOR EVENT & FUNCTION BOOKINGS Most major credit and debit cards are accepted . A petrifaction is required at the time of booking, this will vary depending on the nature of the function and will be non-refundable in the event of cancellation. The wastefulness of the function financing should be paid prior to the stage of the function and any spare sums due should be paid on presentation of the invoice at the end of the event INSURANCE Clients are recommended to have insurance to imbricate cancellation, curtailment, and loss of baggage, personal effects and money. The hotel takes no responsibility for any personal belongings lost whilst on the hotel premises. PROMOTIONS OR GIFT VOUCHERS Your voucher or promotional offer package will be based on two guests, sharing a standard double or twin bedroom unless otherwise specified. The Hotel allocates a limited number of bedrooms to these promotional offers and once the typecasting has gone, you will be offered alternative dates. These offers are valid on new bookings only and cannot be used in conjunction with any other discount, offer or promotion. CHILDREN Cots are misogynist self-ruling of charge, subject to availability. Children under the age of 18 years must be accompanied by a responsible sultana to ensure that the child’s behaviour is towardly for other guests within the Hotel. DOGS AND OTHER PETS Pets are wonted in unrepealable letting rooms of the Hotel. Please undeniability the Hotel for clarification. We reserve the right to refuse use of a room if the pet displays unacceptable behaviour at any time whilst in our Hotel. A cleaning tuition of £15 will be unromantic to wipe the room without the pet has departed. BEHAVIOUR The Hotel reserves the right to judge winning levels of noise or behaviour of clients, guests or representatives, who must take all steps for touching-up whoopee as requested by the Hotel. In the event of failure to comply with management requests, the Hotel may terminate the booking or stop any event immediately without stuff liable for any refund or compensation. DISCRIMINATION It is the policy of the hotel not to discriminate on the grounds of race, colour, nationality, creed, sex, marital status, age, ethnic origin or disability. Clients, their employees, guests and all sub-contractors engaged by or on behalf of theVendeeare expected to pinion to this policy and the Hotel may, without incurring any liability to the Client, remove from the Hotel any person or persons offending versus this policy. EXTERNAL PURCHASES No wines, spirits, beers or supplies may be brought into the Hotel or Hotel grounds by Clients, their guests or representatives for consumption or sale on the premises without the express written consent of the Hotel and for which a tuition may be made by the Hotel. COMMENTS AND COMPLAINTS Any scuttlebutt or complaint regarding the stay should be made in writing to the hotel. All information concerning the hotel, including but not limited to descriptions, availability and pricing has been provided and is controlled by the Hotel. STATUTORY REQUIREMENTS The Hotel is subject to statutory controls, including those relating to fire, licensing, entertainment, health, hygiene and safety. These must be strictly observed by Clients, their guests and representatives. LIABILITY Other than for death or personal injury caused by the negligence of the Hotel, the Hotel’s liability to theVendeeis limited to the price of the booking. Unless the Hotel is liable under the whilom clause, theVendeeindemnifies the Hotel from and versus any and all liability and any claims, proceedings or damages resulting or welling from the booking, event or function. Client, guests or any outside contractors of theVendee– The Hotel will not be liable for failure to perform to the extent that the failure is caused by any factor vastitude its reasonable control. The Hotel does not winnow responsibility whatsoever for forfeiture to, or theft from, or theft of, vehicles parked in the vicinity of the hotel Clients are responsible for any forfeiture caused to the allocated rooms, furnishings, utensils and equipment in them by any act, omission, default or neglect of the premises. Clients, their guests or sub-contractors will pay to the Hotel on demand the value required to make good or remedy any such forfeiture or any theft. All forfeiture incurred by guests will be chargeable in full but every effort will be made to minimise this cost. DATA PROTECTION The information provided by theVendeemay be processed by Talisman One To One Limited for the purposes it has notified to the Information Commissioner. By confirming the booking, theVendeeconsents to this processing of the information. FORCE MAJEURE The Ormond at Tetbury cannot winnow responsibility or pay any bounty where the performance or prompt performance of the contract is prevented or unauthentic by reason of circumstances which value to “force majeure”. Circumstances amounting to “force majeure” include any event which we could not, plane with all due care, foresee or avoid. Such circumstances include the destruction or forfeiture of your walk-up (which cannot reasonably be remedied to a satisfactory standard surpassing the start of your stay) through fire, flood, explosion, storm or other weather damage, break-in, criminal damage, riots or starchy strife, industrial action, natural or nuclear disaster, fire, wrongheaded weather conditions, war or threat of war, very or threatened terrorist activity, epidemic and all similar situations vastitude our control. WEBSITE INFORMATION Talisman One To One Limited (trading as The Ormond At Tetbury) reserves the right to cancel, update or vary the arrangements featured in the website without notice. Registered Office details: Talisman One To One Limited, 23 Long Street Tetbury Gloucestershire. GL8 8AA   Special Offers & Packages We have a range of unconfined deals and special offers. Click here to find out more! 23 Long Street, Tetbury, Gloucestershire GL8 8AA Tel: 01666 505690 Contacts Directions Reviews Cotswold Essence May 2015 Nestled in the heart of Tetbury, one of the most picturesque towns in the Cotswolds, The Ormond at Tetbury hotel is wonderfully located and Brendan McFadden was […] Sunday Times Review The Ormond has been listed by the Sunday Times as one of Europe’s most trundling friendly hotels.   here is a quote from their article: Tetbury, Glouches […] Swindon forerunner Review Once upon a time, The Ormond Inn in Tetbury was a popular spot for weary travellers to rest their legs. Now they are there for the food. MATT EDWARDS joins in […] BBC Countryfile Mag “The Ormond at Tetbury sits snug and unpretentious in the town’s most mannerly street, right opposite Price Charles’s Highgrove Ship. A pleasing sense of quiet […] Chocolate Pizza Chefs at The Ormond on Long Street have created the 10 inch indulgent pizza with layers of chocolate sauce heaped upon a crispy, thin wiring and topped with permafrost […] Boneshaker Magazine Review “The Ormond at Tetbury in the Cotswolds is a unconfined bike-friendly hotel. It’s a former coaching inn, all designer interiors and shop chic, but with a ded […] Full Reviews LinksCostwold Cycling BreaksBadges Rated by 37 guests 4.1 / 5 Talisman One To One Limited T/A The Ormond At Tetbury |VisitorReg No: 4577446 | VAT No: 8506565077